Senior Business Analyst

The role:

The Senior Business Analyst collaborates closely with internal/external stakeholders & teams to understand customer/business problems, gather and synthesize requirements and information in formats allowing teams to solutionize, design and deliver on objectives and capabilities.

During delivery the Senior Business Analyst will be responsible for helping champion and maintain the vision of the objective or capability and care about the quality and measurement of the desired outcomes.

This role reports to both the Chief Operations Officer, as well as the Technology Lead.
 

Key accountabilities:

• Support the team in identifying and delivering opportunities for new or improved processes and capabilities
• Facilitate and drive a collaborative discovery process including solution definition through to solution selection and agreement by the team & stakeholders
• Define requirements, research and definition 
• Production and maintenance of key information, documentation and artifacts to support successful delivery and ongoing operation of capabilities
• Acting as a conduit between the Technology teams and the rest of the organisation in developing and maintaining a strong relationship with people at all levels.
• Coordinating internal and external resources on key initiatives to ensure that projects adhere to scope, schedule, and budget. Analysing project status for the same and, when necessary, revising the scope, schedule, or budget to ensure that project requirements can be met.
• Understanding and defining the metrics by which the success of the objective or capability will be measured, and utilising appropriate tools to measure and report the outcomes. 

What you need:

To be successful in this role you’ll have: 

• 7+ Years as a BA or relevant experience, preferably in Fintech, SaaS or digital products. Knowledge of crypto/web3 is a bonus!
• A strong understanding of technologies and how they interrelate, but also an acumen for solving business problems
• Previous working knowledge of a wide range of research and analysis techniques, especially in a Lean or Agile product development environment
• A product-minded practitioner with an appreciation for good product and user experience (UX) design.
• Experience working on large scale and/or complex systems across multiple streams
• Excellent communicator & facilitator, both verbal and written who is clear and concise
• Experience in mentoring, coaching and practice development
•  Flexible, adaptable and able to respond to and manage change